Unaccompanied minor service
The unaccompanied minor service does not include service during the flight itself. The companion service starts at the check-in desk, includes the transfer of the minor through security and immigration for departure to the boarding gate and seating in the plane. Upon arrival at the final destination, the minor is accompanied from the plane through immigration and customs, at which point the minor is handed over to the responsible adult.
The responsible adult must submit the request for the service for the minor without a companion to the airline at least 48 hours before travel or at the time of the reservation. The airline is not responsible for providing the special services required in the absence of a request under these provisions.