We welcome your questions about reservations, purchases, reservation payments, refund procedures, and My trips and its services (seat selection, special meals, etc.).

In this section you will find answers to queries about: passengers with special needs, minors and children, elderly passengers, passengers travelling with pets, check-in at the airport.

Do you have any questions about how to redeem miles? Do you want to learn more about the benefits of becoming a MileagePlus partner? Clear up any doubts that you might have about our celebrated MileagePlus frequent flyer program here.

We have a wide variety of traveler’s packages made just for you. In this section you can get answers to your questions on plan conditions, the types of food that are included, and any details that you might need in order to assure that your vacations are unforgettable.

We have a couple of recommendations for you on how to save time and get the most out of your travels during peak travel times.

Secure Flight is a system that was created in order to assure complete compliance with the Transportation Security Administration’s watch list.

Aero República has officially changed its brand name to “Copa Airlines Colombia” following a positive development in March 2005, when it was acquired by Copa Holdings, establishing it as a world-class airline. We will clarify any doubt you may have in regards to this announcement.