OnePass® rewards its most loyal customers by offering them three Elite levels from which, depending on the status, they may derive various benefits. To reach these levels, the customer must obtain a minimum number of miles or trips for each status in one calendar year, from January 1 to December 31. Customers begin to enjoy their benefits on January 31 of the following year. Depending on the fare class purchased by the customer, they may reach the various levels sooner.
| Elite Status | Requires |
|
Silver Elite
|
25,000 Elite miles or 30 trips
|
|
Gold Elite
|
50,000 Elite miles or 60 trips
|
|
Platinum Elite
|
75,000 Elite miles or 90 trips
|
For more information, visit Elite Levels.
| Accumulation structure for international flights (operated by Copa Airlines) |
| Fare families | Current fare categories | New fare categories | Elite Rating |
| (Until October 19, 2011) | (After October 19, 2011) | Base miles | EQM | EQS |
|
|
C |
C |
150% |
150% |
2 |
|
Business Promo
|
D |
D |
150% |
150% |
2 |
|
Economy Flex
|
Y, H, K, N, B |
Y, B, M, H,Q |
100% |
150% |
2 |
|
Economy Plus
|
V, U, Q, I, S, T |
K, V, U, S, W, E |
100% |
100% |
1 |
|
Economy Promo
|
L, O, A |
L, T, N |
100% |
100% |
1 |
In addition, OnePass members will accrue Elite mileage bonuses based on their actual Elite status.
* Will accumulate a minimum of 500 base miles or 100% of actual miles flown, whichever is greater.
| Accumulation structure for domestic flights (operated by Copa Airlines Colombia) |
| Fare families | Current fare categories | New fare categories | Elite Rating |
| (Until October 19, 2011) | (After October 19, 2011) | Base miles | EQM | EQS |
|
|
B, H, K, N, U, V, Y |
100% |
150% |
2 |
1 |
|
|
I, Q, S, A, L, O, T |
100% |
100% |
1 |
1 |
| Super Flexi |
C |
C |
150% |
150% |
2 |
|
Economy Flex
|
D |
D |
150% |
150% |
2 |
|
Economy Plus
|
Y, H, K, N, B |
Y, B, M, H,Q |
100% |
150% |
2 |
|
Economy Promo
|
V, U, Q, I, S, T |
K, V, U, S, W, E |
100% |
100% |
1 |
The remaining fare codes do not accrue miles. Continental Airlines and Copa Airlines reserve the right to modify eligible fare codes at any time without previous notice.
Note: OnePass reward tickets do not qualify for accumulation of miles or upgrades to Elite status.
Benefits:
- Courtesy upgrades: On eligible flights, Elite members have several courtesy class upgrade options, if seats are available, including automatic, confirmed class upgrades when a ticket purchased in class Y is issued, or through our Elite Upgrade Automated (EUA) system. For Platinum members, up to 5 days prior to flight departure, for Gold members, up to 3 days prior to flight departure, and for Silver members, up to 24 hours prior to flight departure. Upgrades are subject to availability two hours before departure, at the airport.
- Miles Bonuses: Earn miles faster by paying qualifying fares on partner airlines participating in the program.
- On flights operated by Copa Airlines, Copa Airlines Colombia, and Continental Airlines, Silver Elite members receive 25%, and Gold and Platinum Elite members receive 100% of the miles earned on their trip.
- Elite Priority Line: Enjoy preferred service when making reservations and redeeming your rewards when you call our Reservation Center.
- Elite Access: Receive preferred treatment when traveling:
- Priority upon check-in at the counter and when boarding
- Priority baggage handling
- United Club membership and access to Copa Club: Elite members receive a special discount to acquire this membership.
- Gold and Platinum members can enjoy VIP rooms at all Star Alliance network rooms when traveling in Star Alliance partner airlines.* Passengers must bring their boarding pass and Elite status card.
- Tourist Class Preferred Seat Assignment
- Class upgrades for companion on the day of the flight (at the airport), subject to availability. This benefit only for Gold and Platinum Elite members.
- Access to El Dorado Airport Elite Lounge.
*Copa Airlines is not yet part of the Star Alliance network. It is going through an integration process to be part of the network. OnePass Elite Platinum and Gold members traveling in Copa Airlines have access only to Copa Clubs until Copa Airlines becomes part of the Star Alliance network.