Contact us

In order for us to assist you more quickly, please review the following sections, which are provided to help answer any questions you might have.
Refunds

Refunds

Please follow the steps indicated to complete your refund request.

Baggage Claim

Baggage Claim

To report a delay, damage, or missing items, please complete our Baggage Claim Form.

Report your forgotten item

Report your forgotten item

If you forgot any of your belongings on board our aircraft, please complete our Report your forgotten item form.

Suggestions and complaints

Suggestions and complaints

Please let us know about any suggestions, kudos, and/or complaints you might have by filling out the following form.

Manage your reservation

Manage your reservation

Pay for your reservations, request special meals, choose your seats and/or assign your MileagePlus number to your reservation.

Immigration Requirements

Immigration Requirements

Check on the documentation you need for your flight.

Special services

Special services

Get information about children travelling alone, service animals, wheelchairs, special medical conditions and medical oxygen service.

FAQs

FAQs

Get answers to your questions about reservations, purchases, hotel and car reservations, and passenger assistance.

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