Privacy policy

Compañía Panameña de Aviación, S.A. (Copa Airlines), is committed to offer the best of services to its clients, and to guard the privacy of the data and information provided by its clients by means of the use of the present website, and warrants to take all the pertinent measures so the referred to information will be only used to provide better services to its clients adequating them to the interests and needs of its clients.

Copa Airlines has as policy to protect the privacy of its clients complying with all of the legislations that regulates the protection of data.

The information collected by Copa Airlines by means of the use of the present website is the following: name and surname of the client, office and home telephone number, e-mail address, residential domicile, credit card number and expiration date.

All of the above referred to information will not be sold nor shared by Copa Airlines, unless it has been required by a competent authority, but it will be used by Copa Airlines and its affiliates for communication purposes with the users.

It is important to mention that the information related to the credit card for the purposes of the purchase, is used by Copa Airlines only in the moment of the specific purchase.



Emails

E-mails are used to provide important information to our customers. We send reservation confirmations, account information and notifications. MileagePlus members will receive e-mails regarding special fares and offers, newly available services and important news. Customers always have the power to decide whether to receive promotional information or not and can opt out from their profile/account.

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