Check in options for your flight

 

Use any of these five different registration options regardless of where you purchased your ticket: copaair.com, our sales offices or Reservation Center, or a travel agency


Web Check-In   Mobile Web Check-In   Counter at the airport

Web Check-In

Save time and check-in from the comfort of your home or office. You can take advantage of this service, even if you are traveling with bags.

 

Mobile Web Check-In

You can check-in and receive your mobile boarding pass from any of our destinations.

 

Counter at the airport

Passengers traveling with infants, pets or that need special assistance are welcome to check-in at the airport.

Web podiums  

Web podiums

They are situated at different places around Panama airport for the comfort of our passengers.

 

Please remember that if you are flying to/from Caracas and the United States, you must arrive at the airport 3 hours prior to departure.

 

 

Web Check-In

With Web Check-In, you can save time by checking-in for your flight from your computer at copa.com or from your cell phone at m.copa.com. You can also avoid lines by printing your boarding pass before you arrive at the airport. You can print your boarding pass between 1 and 36 hours before your flight's departure. For flights from/to the United States, you can print it between 1 and 24 hours before departure.  To begin the process, all you need is your reservation number, electronic ticket or MileagePlus. Make sure that you have your passport on hand and your printer is ready.

Less time spent at the airport means more time for you:

  • Select your seat.
  • Print your boarding pass.
  • No more lines.

 

Traveling with baggage

If you are traveling with bags and have already done Web Check-In, you must arrive at the check-in desk at least 90 minutes prior to your flight's departure, in order to check-in your baggage. For international flights, if you don't have any bags to check-in, and have already checked-in at copa.com or via your cell phone at m.copa.com, you must arrive at the boarding gate 45 minutes prior to flight departure. For domestic flightsyou must present your documents at the boarding gate half an hour prior to flight departure.

 

Not available for:

  • Passengers that have made a change of reservation and have an outstanding payment should make their payment by contacting our Reservations Center or through our online chat service.
  • Passengers with reservations that don't include the necessary airport taxes.
  • Flights or itineraries that have connections with other airlines that are not either Copa Airlines or Copa Airlines Colombia.
  • Passengers traveling with infants (under 2) or unaccompanied minors.
  • Passengers traveling as part of a group (10 or more passengers on the same reservation).
  • Passengers traveling with pets.
  • Passengers traveling with paper tickets.

 

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Mobile Web Check-In

You can use the Web Check-In at any of our destinations by going to m.copa.com via your cell phone.  Passengers that use mobile Web Check-In get the same benefits as those passengers that use Web Check-In.

Mobile boarding pass

Mobile Web Check-In is available in all the cities where we operate. In those cities where authorities allow the use of mobile boarding passes, passengers can carry out the whole process of immigration, security and boarding without the need to print a boarding pass.

In cities where immigration and security cannot be carried out using a mobile boarding pass, you must go to the airport's Web Check-In lines where you can print out your boarding pass. As authorities allow more and more the use of the paperless boarding passes for migration, security and boarding, we plan to increase at the same time the number of destinations where our passengers can use them.

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Please remember that your passport is required in order to complete the check-in process.

* Kiosks are only available at Panama Tocumen International Airport.

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Counter at the airport

To check-in at the airport, we recommend you arrive 2 hours prior to departure.  If you are flying to/from Caracas and the United States, you must arrive at the airport 3 hours prior to departure.

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Web podiums

Self-service podiums are situated in different stores and hotels in Panama for the comfort of our passengers. Allowing passengers to check-in wherever they find a podium, they give passengers more time to spend enjoying their business activities or free time. Not only do they provide a check-in service, they also allow you to buy tickets, view flight information and even reserve seats via the web.

In Panama, you can find the podiums at the following stores and hotels:

  • Multicentro Panama - Ground floor
  • Mall Multiplaza Pacific Panamá - 2nd floor
  • Metromall Panama InterContinental Miramar Panama
  • Gamboa Rainforest Resort
  • Playa Bonita Resort & Spa InterContinental
  • Hotel El Panamá - Main lobby
  • Continental Hotel & Casino - Lobby
  • Royal Decameron Golf Beach Resort & Villas - Lobby 2 and 3, next to the Decameron Explorer
  • Radisson Decapolis Hotel - Next to the Decameron Explorer

 

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