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Airport Information

Check-in options

We offer two ways to Check-In for your Copa Airlines flight:

Web Check-in

Save time and Check-In for your flight from the comfort of your own home or office. To use Web Check-In, go to copa.com or use our mobile app for iOS/iPhone. You can Check-In to your flight 24 to 1 hour before your flight departs.

1. Reservation code, Ticket Number, ConnectMiles

2. Passport handy

3. Select your Seat

4. Print your Boarding Pass

If you meet any of the following conditions, it will not be possible to perform Web Check-In and you must Check-In at the airport:

Itineraries with connections whose initial flight begins with an airline other than Copa Airlines.
Passengers who have made a changes to their reservation and have pending charges. In this case you can contact our Reservation Center or approach a Sales Office./li>
Passengers with reservations that do not include the required airport taxes.
Passengers traveling in a group with 20 or more passengers on the same reservation.
Passengers traveling with paper tickets.

Mobile boarding passes are accepted at most of the airports we serve. At airports where mobile boarding passes are not yet accepted, you will need to go to the Web Check-In line or a kiosk to obtain a printed boarding pass.

Airports where mobile boarding passes are not accepted

Asunción, Paraguay (ASU)
Brasilia, Brasil (BSB)
Belice, Belice (BZE)
Chiclayo, Perú (CIX)
Georgetown, Guyana (GEO)
Habana, Cuba (HAV)
Holguín, Cuba (HOG)
Kingston, Jamaica (KIN)
Liberia, Costa Rica (LIR)
Manaus, Brasil (MAO)
Maracaibo, Venezuela (MAR)
Monterey, México (MTY)
Nassau, Bahamas (NAS)
Puerto Prícnipe Haití (PAP)
Porto Alegre, Brasil (POA)
Rosario, Argentina (ROS)
Santo Domingo, República Dominicana (SDQ)
Santa Clara, Cuba (SNU)
Santiago de los Caballeros, República Dominicana (STI)
Valencia, Venezuela (VLN)

At the airport

At the airport, you can Check-In at:

Check-in counters
Check-in Kiosks
Check-In kiosks are available at airports in the following cities:
- Panama, Panama (PTY)
- Miami, United States (MIA)
- San Jose, Costa Rica (SJO)

Remember to arrive at the airport early, so you’ll have plenty of time to check in, go through security, and comply with all requirements for international flights. This will also allow time for you to check your bags prior to the departure of your flight.

We accept cash as form of payment at most of the airport we serve.

Airports where cash is not accepted as form of payment

Belice, Belice (BZE)
Boston, Estados Unidos (BOS)
Chicago, Estados Unidos (ORD)
Denver, Estados Unidos (DEN)
Fort Lauderdale, Estados Unidos (FLL)
Kingston, Jamaca (KIN)
Las Vegas, Estados Unidos (LAS)
Los Angeles, Estados Unidos (LAX)
Miami, Estados Unidos (MIA)
Montego Bay, Jamaica (MBJ)
Montreal, Canadá (YYR)
New Orleans, Estados Unidos (MSY)
New York, Estados Unidos (JFK)
Orlando, Estados Unidos (MCO)
Paramaribo, Surinam (PBM)
San Francsico, Estados Unidos (SFO)
San Juan, Puerto Rico (SJU)
Tampa, Estados Unidos (TPA)
Toronto, Canadá (YYZ)
Wahington, Estados Unidos (IAD)

Processing times at the airport

*Prior to departure of the flight

Flights	Check-in opens	Check-in closes and baggage must be checked	Boarding door closes
Domestic	1 hour	45 minutes	10 minutes
International	3 hours	1 hour	10 minutes
Special Times Apply
From the United States	3 hours	1 hour	10 minutes
From Venezuela	5 hours	3 hours	10 minutes
From Santiago, Chile	4 hours	1 hour	10 minutes
From Lima	4 hours	1 hours	10 minutes
From São Paulo	4 hours	1 hour	10 minutes

Traveling with Bags

If you’re checking a bag and you’ve already completed Web Check-In, you must check your bag at the Web Check-In counter at least 90 minutes before the departure of your flight.

Traveling wihtout Bags

If you’re not checking a bag and you already have your boarding pass, you must be at the boarding gate 45 minutes prior to the departure of your flight, for international flights. For domestic flights, you must be at the boarding gate 30 minutes prior to the departure of your flight.

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