FAQ Tracking Guide | Copa Airlines

Update on our baggage policy

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FAQ AWB Tracking

How do I trace a Cargo AWB?

The AWB should have an 11 digits. And always starts with 230. The right format is 230-xxxx-xxxx.

For tracking in our website you should enter the AWB in the following screen:

For example if the AWB number is: 230-0000-0026. When you entered the number have to be like this: 230-00000026 and then click in search. This means you have to enter the number after the 230 without (-) dash.

Once we click in search you will see the following screen.