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Secure Purchases
At copaair.com we implement the highest security standards available. All of your online transactions are protected using SSL technology. This technology encrypts all confidential information transmitted during online transactions.
At copaair.com, no credit card information is kept on file once the purchase has been completed. For this reason, every time you complete a transaction you will have to re-enter your credit card security information.
When paying for international transactions or transactions performed outside of the country where you opened your credit card account, your financial institution may block or suspend your credit card until you contact them to confirm your account information. Therefore, to avoid problems while making a purchase on our website, copa.com, we recommend that you:
- Confirm all of the details of the credit card that you are going to use to make your purchase.
- Contact your financial institution before making an online purchase, in order to learn about all of the conditions that apply to purchases made outside of your country of residence, international purchases, and online purchases.
Copa Airlines is not responsible if your financial institution refuses to authorize payment for your reservation.
We have been certified by the PCI Security Standards Council, which analyzes all the technology and procedures used to process payments, to ensure that all credit card information is kept secure.
My credit card's security code (CVV)
To locate the security code on your credit card, look at the back of the card. The location of the CVV may vary depending on what kind of credit card it is:
Visa and MasterCard:
The security code on Visa and MasterCard cards is made up of the last 3 digits of the number that appears in the signature panel on the back of your card.
American Express:
The security code for American Express cards is the 4-digit code printed on the front of your card, above your card number.
Address Verification System (AVS)
The AVS (Address Verification System) is an electronic fraud prevention measure. It compares the credit card billing address provided by the user to the address on file with the credit card company. Only applies in the United States and Canada.