Corporate social responsibility

Relevant information about changes in flights due to weather and natural events

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At Copa Airlines, we take pride in providing all of our passengers with world-class service, the best on-time performance in the region, and access to the most destinations through the Hub of the Americas. We are also proud of our ongoing efforts to ensure that we have a positive impact on society and the environment. That’s why our social responsibility strategy focuses on enhancing the growth and well-being of our employees, supporting improvements in the communities we serve, and protecting the environment.

At Copa, our employees—who number more than 9,500—thrive in a work environment that encourages professional development and growth. In a testament to the success of this approach, in 2015, 72% of management openings at Copa were filled internally. We also offer a range of corporate wellness programs—including, to name just a few, a scholarship program that enables employees’ children to attend private bilingual schools, free health and immunization services, and emergency financial assistance. Programs like “You Make the Difference” are important, too. Every quarter, this program offers outstanding employees the chance to be recognized at a fine luncheon with the company’s Board of Directors. They also get to visit the Boeing factory in the United States and welcome one of our new airplanes.

Our contributions to the communities we serve are focused on supporting children, education, and health. Our Aircraft Mechanics School and the Higher Academy of Aviation of Latin America are just two examples of our educational commitment to the broader community. Both schools provide training for talented young people who aspire to become pilots or mechanics in the growing aviation industry. Through our volunteer program, we also support projects designed to enhance the quality of education in public schools and encourage students to stay in school. When it comes to health, we mainly provide support in the form of plane tickets, enabling patients of limited means to travel to hospitals where they can receive specialized care that is not available in their home countries.

Given the nature of our business, Copa Airlines is deeply committed to protecting the environment. That’s why all of us at Copa keep the three R’s (reduce, reuse, and recycle) in mind as we go about our work. Our stringent aircraft maintenance programs, ongoing upgrades to our fleet, and investments in new technologies also enable us to operate more efficiently, reducing our carbon footprint and our impact on the environment.

We know that our actions alone cannot solve all of today’s problems, but we’re convinced that if each of us does our part, we can ensure a better future for generations to come.

Thank you for choosing us

Pedro Heilbron
Chief Executive Officer

Cornerstones of Corporate Social Responsibility:

Support the well-being and professional growth of our employees

Conduct our business in ways that protect the environment

Support the comprehensive development of the communities we serve

Corporate volunteering

The most valuable resource our company relies on is our team of contributors, who validate with pride our corporate volunteering. Each one of them represents our values in action by maintaining a high degree of sensitivity and going "an extra mile" in every initiative of the Corporate social responsibility.