Digital tax receipt

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Comprobante fiscal digital (CFDI) - México

To obtain your digital receipts for tax purposes (CFDIs), you will need to visit the website at least 72 hours after your purchase, and the information will be valid until the 25th day of the current month.

To obtain your digital receipt for tax purposes, follow these instructions:

1. You will need to have the following information about your ticket:

The complete tax information: the taxpayer identification number (RFC) and the full address, including the street name, the building or house number, the office or apartment number, the district, the postal code, and the city.
The plane ticket number: 230 + 10 digits.
The date when the ticket was purchased (format: dd/mm/yy)
The e-mail address to which the documents will be sent.

If your purchase was made through an agency or an online search tool, they will need to provide you with the eight-digit IATA number to enter in the respective box.

2. We recommend that you use the latest versions of the most widely-used browsers (Google Chrome, Mozilla Firefox, and/or updated versions of Internet Explorer).

It is very important to confirm all tax information carefully, because this information cannot be changed once it is submitted.

If you are unable to obtain your digital receipt for tax purposes, you will need to send all of the tax information and ticket information to the following e-mail address: cfdimexico@copaair.com.

Electronic receipts will be sent within 7 to 10 business days after the information is submitted.