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Information regarding significant flight reduction from/to Argentina

Copa Airlines informs its passengers that the Government of Argentina, in an effort to reduce the spread of COVID-19 in the country, as a sanitary measure, ordered a significant reduction of flight frequencies between Buenos Aires and Panama, as well as other countries in the region. This measure will take place from March 29 through at least April 9.

Passengers affected by this external measure, beyond the airline´s control, will be contacted by Copa Airlines or their travel agent. If you were not affected, your reservation and boarding priority will remain as scheduled. We recommend all unaffected passengers reconfirm their flight itinerary at copa.com, to ensure the flight remains as originally scheduled.

Recommendations and options for our passengers:

If you already initiated your trip and the return flight was affected by this sanitary measure, please contact our Reservation Center in order to receive assistance with future options.

If your trip has not begun, and you decide to postpone it, we offer you the following options:

The value of your ticket is valid for one year from the issue date, without any additional actions on your part. If you bought it during 2020, however, it will be valid until December 31st, 2021. When you are ready to reschedule, you can do so through your travel agent, our Reservation Center or our Sales Offices.
Passengers that prefer a refund for the value of their ticket may request it here.

We deeply regret the inconvenience that this situation, beyond the Airline´s control may cause on your travel plans. We will do everything in our power to better serve our passengers.

We recommend that you monitor the Argentinian Government official channels and social media accounts to stay up to date as the situation develops.