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Copa Airlines Colombia: First airline to offer mobile boarding pass service in Cali
- With the launch of the copa.com mobile device portal, Copa Airlines becomes the first Latin American airline to offer a mobile boarding pass service to its passengers.
- Alfonso Bonilla Aragón International Airport is the third airport in Colombia to implement this service.
Cali, May 6, 2012 – Copa Airlines Colombia presents the launch of mobile boarding passes throughm.copa.com, the mobile phone version of copaair.com, which offers Cali residents access to the most important features of the airline's website, and which will additionally include electronic boarding passes that work from mobile phones or portable electronic devices. This service is already available in Eldorado Airport in Bogota, José María Córdova Airport in Medellin and as of today, Alfonso Bonilla Aragón International Airport in Cali.
The mobile version of copaair.com was initially implemented in Panama, with Tocumen International Airport as the first in Latin America to accept mobile boarding passes for international flights.
Among the principal tools available for m.copa.com users are:
- Check-in via Internet -Web Check In- which, once completed, makes it possible to use an electronic boarding pass at the airport (entrance to the boarding areas only by showing the pass on a mobile phone)
- Access to flight status and gate locations
- The itinerary of any future Copa Airlines flight
- Access to travel policies
- Contact information for all Copa Airlines offices and reservation centers.
“The launch of m.copa.com puts us at the forefront of airline web services for mobile phones in Latin America. With this innovation, we reaffirm our commitment to the Valle del Cauca region, by consistently providing our customers with new and better tools to make your trip a comfortable and pleasant experience,” said Eduardo Lombana, president of Copa Airlines Colombia.
Boarding passes on mobile phones or portable electronic devices
Passengers who use Web Check-In from the m.copa.com mobile site will obtain their boarding pass and will be able to use it directly from their mobile phone, without printing any paper. In that case, if airport authorities at the point of departure allow the use of electronic boarding passes, the passenger may show the boarding pass on their phone and board the flight. In airports where the use of electronic boarding passes is not permitted, passengers who go complete the Web Check-In process through m.copa.com on their mobile device will have access to the special Web Check-In lines, by simply showing their boarding pass on their phone. The boarding pass for your flight will be printed at the Web Check-In counters.
The new mobile web site will also allow passengers to check the status of Copa Airlines Colombia flights at any time, which means you'll be able to see information such as possible delays, cancellations, gate locations, and estimated time of arrivals or departures in real time. Moreover, with this new tool, Copa Airlines Colombia passengers will be able to access important information such as travel policies and any future Copa Airlines itineraries.
To enter the portal, simply type the site address, m.copa.com, from any cell phone with an Internet connection. Similarly, passengers entering the Copa Airlines Colombia website copa.com from their cell phones will be automatically redirected to the mobile portal.
Additionally, by not generating paper printouts, this initiative has a positive environmental impact within the context of our corporate Social and Environmental Liability policy, which has been building and strengthening the airline in Colombia.