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Airport Information
Check-in options
We offer two ways to Check-In for your Copa Airlines flight:
Web Check-in
Save time and Check-In for your flight from the comfort of your own home or office. To use Web Check-In, go to copa.com or use our mobile app for iOS/iPhone. You can Check-In to your flight 24 to 1 hour before your flight departs.
1. Reservation code, Ticket Number, ConnectMiles
2. Passport handy
3. Select your Seat
4. Print your Boarding Pass
If you meet any of the following conditions, it will not be possible to perform Web Check-In and you must Check-In at the airport:
- Itineraries with connections whose initial flight begins with an airline other than Copa Airlines.
- Passengers who have made a changes to their reservation and have pending charges. In this case you can contact our Reservation Center or approach a Sales Office./li>
- Passengers with reservations that do not include the required airport taxes.
- Passengers traveling in a group with 20 or more passengers on the same reservation.
- Passengers traveling with paper tickets.
Mobile boarding passes are accepted at most of the airports we serve. At airports where mobile boarding passes are not yet accepted, you will need to go to the Web Check-In line or a kiosk to obtain a printed boarding pass.
- Asunción, Paraguay (ASU)
- Brasilia, Brasil (BSB)
- Belice, Belice (BZE)
- Chiclayo, Perú (CIX)
- Georgetown, Guyana (GEO)
- Habana, Cuba (HAV)
- Holguín, Cuba (HOG)
- Kingston, Jamaica (KIN)
- Liberia, Costa Rica (LIR)
- Manaus, Brasil (MAO)
- Maracaibo, Venezuela (MAR)
- Monterey, México (MTY)
- Nassau, Bahamas (NAS)
- Puerto Prícnipe Haití (PAP)
- Porto Alegre, Brasil (POA)
- Rosario, Argentina (ROS)
- Santo Domingo, República Dominicana (SDQ)
- Santa Clara, Cuba (SNU)
- Santiago de los Caballeros, República Dominicana (STI)
- Valencia, Venezuela (VLN)
At the airport
At the airport, you can Check-In at:
- Check-in counters
- Check-in Kiosks
- Check-In kiosks are available at airports in the following cities:
- Panama, Panama (PTY)
- Miami, United States (MIA)
- San Jose, Costa Rica (SJO)
Note: In order to reduce the risk of Coronavirus spread, we have minimized cash transactions at airports. We will accept credit cards as a form of payment.
- Barranquilla, Colombia (BAQ)
- Belize, Belize (BZE)
- Belo Horizonte, Brazil (CNF)
- Bogota, Colombia (BOG)
- Boston, United States (BOS)
- Brasilia, Brazil (BSB)
- Buenos Aires, Argentina (EZE)
- Cali, Colombia (CLO)
- Cartagena, Colombia (CTG)
- Chicago, United States (ORD)
- Cordoba, Argentina (COR)
- Denver, United States (DEN)
- Fort Lauderdale, United States (FLL)
- Kingston, Jamaica (KIN)
- Las Vegas, United States (LAS)
- Los Angeles, United States (LAX)
- Manaus, Brazil (MAO)
- Medellin, Colombia (MDE)
- Mendoza, Argentina (MDZ)
- Miami, United States (MIA)
- Montego Bay, Jamaica (MBJ)
- Montreal, Canada (YUL)
- New Orleans, United States (MSY)
- New York, United States (JFK)
- Orlando, United States (MCO)
- Paramaribo, Suriname (PBM)
- Pereira, Colombia (PEI)
- Porto Alegre, Brazil (POA)
- Punta Cana, Dominican Republic (PUJ)
- Rosario, Argentina (ROS)
- Rio de Janeiro, Brazil (GIG)
- San Francisco, United States (SFO)
- San Juan, Puerto Rico (SJU)
- San Pedro Sula, Honduras (SAP)
- San Salvador, El Salvador (SAL)
- Santiago de los Caballeros, Dominican Republic (STI)
- Santo Domingo, Dominican Republic (SDQ)
- Sao Paulo, Brazil (GRU)
- St. Marteen, St. Marteen (SXM)
- Tampa, United States (TPA)
- Tegucigalpa, Honduras (TGU)
- Toronto, Canada (YYZ)
- Washington, United States (IAD)
Processing times at the airport
| Flights | Check-in opens | Check-in closes and baggage must be checked | Boarding door closes |
|---|---|---|---|
| Domestic | 1 hour | 45 minutes | 10 minutes |
| International | 3 hours | 1 hour | 10 minutes |
| Special Times Apply | |||
| From the United States | 3 hours | 1 hour | 10 minutes |
| From Venezuela | 5 hours | 3 hours | 10 minutes |
| From Santiago, Chile | 4 hours | 1 hour | 10 minutes |
| From Lima | 4 hours | 1 hours | 10 minutes |
| From São Paulo | 4 hours | 1 hour | 10 minutes |
Traveling with Bags
If you’re checking a bag and you’ve already completed Web Check-In, you must check your bag at the Web Check-In counter at least 90 minutes before the departure of your flight.
Traveling wihtout Bags
If you’re not checking a bag and you already have your boarding pass, you must be at the boarding gate 45 minutes prior to the departure of your flight, for international flights. For domestic flights, you must be at the boarding gate 30 minutes prior to the departure of your flight.