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Copa Airlines will not be responsible for the loss of or damage to perishable items resulting from flight delays.
The following are considered to be perishable items:
- Candy and pastries
- Cheese (up to 11 lb for personal consumption. If you need to transport more, please contact Copa Courier).
- Flowers and plants
- Fresh meat
- Frozen meat
- Fruits and vegetables
- Shellfish and fish (Except crabs and shells).
Perishable items must be packed in containers with dry ice weighing no more than 4.4 lb (2 kg) as carry-on baggage. These containers should be sturdy and ventilated. Containers made out of styrofoam will not be accepted for the transport of dry ice. The container must indicate that it contains dry ice and other information, including the net weight and a description of the perishable item.
It is the passenger’s responsibility to be informed of and comply with the legal and regulatory requirements on the transport of these items and products. Copa Airlines is not responsible for the confiscation of such items and products by the appropriate authorities. Many countries prohibit the entry of these products, since they may carry plant and animal pests and diseases, so passengers should not transport them. Products subject to this restriction include: seeds, flowers, fruits, aromatic herbs, vegetables, meat products, biopesticides, and plants with or without dirt, and animal and plant byproducts. Failure to declare these products is against the law.
Dry ice
Copa Airlines allows the transport of dry ice as long as it is used to conserve perishable items.
If the item in question is packed in dry ice, please make sure that the following conditions are met:
- The perishable items packed in containers with dry ice may not exceed the maximum weight allowed: 2.5 kg or 5 lb per bag.
- The containers should be sturdy, vented and made of plastic. Containers made of polystyrene foam or styrofoam are not permitted for the transport of dry ice.
- Be sure to indicate clearly on the container that it contains dry ice and specify the net weight of the dry ice and what the perishable item is.
- If the perishable item is wrapped in cloth bags, sufficient plastic wrap must also be used to ensure that it does not leak (perishable items that are not wrapped in plastic will not be accepted).
- Dry ice cannot be placed, under any circumstances, in the same compartment or cargo hold with live animals.
- If the item is not packed in dry ice and might leak condensate fluids that could contaminate, soil and/or otherwise damage the cargo hold, the baggage contained in the hold or the cargo itself (e.g., fish, fruit, cooking oils, etc.), the item must be packed in one of of the following manners before it will be accepted for transport:
- The products must be wrapped in sturdy plastic and placed in plastic or styrofoam ("Icopor") coolers. The cooler then also must be wrapped in plastic.
- The products must be wrapped in plastic, placed in a cardboard box, and the box itself then wrapped in plastic.
Note: The plastic used must be sufficiently waterproof to prevent leaks. In addition, no fluid should leak outside the inner wrapping.