Administrative fee

A non-refundable administrative fee will be charged per-person and added to the total ticket price upon purchase of your tickets at our Sales Offices, airports and Reservations Centers. The fee doesn't apply for purchases made in *Haiti and Mexico. In some countries, local taxes may apply to said fee.

Country Administrative fee
Argentina, Aruba, Bahamas, Belize, Canada, Costa Rica, Cuba, Curacao, Ecuador, United States, Guatemala, Guyana, Honduras, Jamaica, Nicaragua, Paraguay, Peru, Puerto Rico, Dominican Republic, St. Maarten(Netherlands Antilles), Port of Spain (Trinidad and Tobago), Venezuela. US $25
Brasil, Bolivia, Chile, *Haiti, Panama and Uruguay US$ 30
*Argentina, Chile, Paraguay, Puerto Rico US$ 35


* As of November 1st, 2016 the administrative fee applies in Haiti and an increase in Argentina, Chile, Paraguay and Puerto Rico.

The following passengers are exempt

  • ConnectMiles Prefer members and their companions traveling on the same reservation and itinerary.
  • Customers who use their corporate card.
  • Customers using a travel voucher to pay for their ticket.
  • Group tickets.
  • Infant's tickets (0 - 23 months old).
  • Tickets purchased with miles.

Administrative fee in Colombia

International flights

This fee does not apply to purchases made in

Ticket range Administrative fee
Less than or equal to US $354 US $15
Greater than US $354 up to US $590 US $28
Greater than US $590 up to US $944 US $46
Greater than US $944 US $95

Administrative fee in Panama

The cost of the administrative fee for tickets issued in Panama, with domestic routes within Panama, is US$15 plus tax.