Conditions of the Cargo Contract

Relevant information about changes in flights due to weather and natural events

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Conditions of the Cargo Contract

The RECIPIENT must receive the TRANSPORTED GOODS within five (5) calendar days after receiving notice of the arrival of the TRANSPORTED GOODS, unless they are perishable products, in which case they must be received within eight (8) hours after the aforementioned notice at the Copa Airlines Colombia’s warehouse.

In any case Copa Airlines Colombia will have the right to receive payment for warehousing from the date on which the RECIPIENT is obliged to receive the TRANSPORTED GOODS. Once the term for receiving the TRANSPORTED GOODS has expired, Copa Airlines Colombia may return the cargo to its point of origin and all shipping, freight and other costs or fees arising from the transport, will be charged to the RECIPIENT.

If the recipient and/or sender cannot collect the cargo within five (5) calendar days of receiving notice of arrival of the TRANSPORTED GOODS, these, the recipient and/or sender will have six (6) calendar months to claim said goods. After this time, Copa Airlines Colombia may dispose of the TRANSPORTED GOODS or THINGS that are the object of this Cargo Contract.

The Cargo Contract will be subject to the clauses and conditions on the back of the Air Guide.