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Services
Special Handling
Fragile item transport applies for those articles that because of their characteristics, form, or packaging may break or be damaged upon being transported by COPA AIRLINES COLOMBIA. This type of cargo must be properly packed with materials that protect, particularly with a cushioning material that keeps goods protected.
Some of these articles include: computers, dishes/plates, cellular telephones, LCD and plasma TVs, ceramics, and crystal. All of these items must be in perfect condition and provided packaging that protects them during transport.
Perishable Goods
Goods that when not kept under certain conditions are affected in a way that compromises their essential qualities.
Perishable goods include products such as: fruits, flowers, vegetables, meats, eggs, medicines and transplants, organs, fish, etc. This type of cargo is usually evaluated to make sure that there is no leakage and that internal packing is sufficient for absorption if any spillage does occur during transport.
Personal Belongings
Personal belongings must include a packing list in order to be received as cargo. If they are not accompanied by a packing list, they must be stamped with a shipping label that relieves Copa Airlines Colombia of any responsibility in losses during shipment. This includes luggage (excess luggage), and household items (moves). Passengers generally find out about this cargo service when they have excess baggage and prefer the service for its value.
Human Remains
Copa Airlines Colombia only receives human remains from funeral parlors
Human remains includes:
- Cadavers: the human body.
- Incinerated remains: ashes of a human body.
We transport cadavers and incinerated remains:
- Cadavers:
Must be embalmed and packed in this order: a zinc or iron metal box (hermetic), absorbent material, a wooden box (casket), cardboard, and finally a wooden crate with handles. - Incinerated Remains:
Must be contained in a funerary urn, stored in external packaging, and contained with sufficient and proper cushioning material. - Note:
Human remains from individuals that have passed away as a result of an infectious disease must be cremated in order to be transported in any way.
Valuable Goods
Valuable goods are any that include gold, platinum, bank notes, securities, stock shares, cash, etc. For the transport of said goods, commercial agreements and procedures must be agreed upon before transport.
Live Animals
Live animals may be accepted as air cargo provided they comply with the following requisites:
They are domesticated or otherwise non-harmful animals.
They are kept in cages or packaging that are suitable and safe.
Documentation:
- Dogs must be accompanied by vaccination documents.
- Endangered species must be accompanied by an ICA (Instituto Colombiano Agropecuario) transport certificate.
NOTE:For international shipments, please take into account the following embargo periods.
Dangerous Goods
Are articles or substances that may pose risks to human health, safety, security, property, or the environment.
Copa Airlines Colombia only transports classes 3 and 9.
Types of Dangerous Goods
- Explosives such as firecrackers, fireworks, ammunition, bullets, sparklers, etc.
- Gases such as extinguishers, camping fuel, aerosols, sprays, inhalers, lighters, oxygen bottles, compressed gases, etc.
- Flammable liquids such as adhesives, glues, acetone, paints, resins, oil products, varnishes, perfume products, etc.
- Flammable solids such as candles, metallic dusts (zinc, magnesium), lithium, sodium, activated carbon, etc.
- Oxidants and organic peroxides such as fertilizers, ammonium nitrate, chlorine, oxygen generators, etc.
- Infectious and toxic substances such as pesticides, herbicides, disinfectants, contaminated blood, infected samples, etc.
- Radioactive materials such as smoke detectors, plutonium, uranium, and any other materials that give off ionizing radiation.
- Corrosive substances such as acids, bases, mercury, ammonia, household cleaners, batteries, etc.
- Miscellaneous dangerous goods such as magnetized materials, chemistry sets, dry ice, motorcycles, vehicles, rescue materials, etc.