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Contact us

{{tituloCategoria}}

{{'askana.askus' | t}}

{{'portal.normal.title' | translate}}

Copa Airlines, the second most punctual airline in the world and the most punctual in the Americas

 

 

  • Copa Airlines was recognized by Cirium as “The most punctual airline in Latin America,” for the seventh consecutive year, by obtaining a punctuality index of 92.16% in on-time arrivals, the highest among more than 500 airlines reviewed in different categories worldwide

  • In addition, the Official Airline Guide (OAG) of London awarded Copa Airlines as “The second most punctual airline in the world” in its ‘Punctuality League 2020,’ highlighting an increase in the Panamanian airline’s punctuality index from 89% to 92% in the last year

  • These recognitions confirm Copa Airlines’ commitment to provide World Class service and meet its passengers’ needs, who regularly rely on the airline to arrive on time to its 80 destinations throughout the Americas

 

Panama City, January 6, 2020

Vuelo de Copa Airlines Copa Airlines, subsidiary of Copa Holdings, S.A., {NYSE: CPA}, and member of the global Star Alliance network, was named by Cirium, a company that until 2019 published as FlightStats, “The most punctual airline in Latin America” for the seventh consecutive year, registering a punctuality index higher than 92% during 2019, the highest among more than 500 airlines evaluated. In addition, the Official Airline Guide (OAG) in London recognized Copa Airlines as “The second most punctual airline in the world”, positioning it as one of the top five airlines worldwide for the fifth consecutive year.

“Positioning ourselves as one of the most punctual airlines in the world and the most punctual in Latin America for the seventh consecutive year is a source of great pride for the Copa Airlines team, who is dedicated and committed to confirming that in Panama and Latin America we can be the best in the world,” said Pedro Heilbron, CEO of Copa Airlines. “I also want to highlight the professionalism of the staff of the Civil Aviation Authority and the Tocumen International Airport, who provide the necessary conditions to achieve one of the best levels of punctuality in the industry.”

Punctuality is one of the main differentiating factors of Copa Airlines’ operations. This year’s recognition of Cirium and the OAG confirm the commitment and responsibility of the airline with its passengers, by securing its position for the fifth consecutive year as one of the top five most punctual airlines in the world, increasing its index year after year.

Cirium awarded Copa Airlines’ punctuality, recognizing it as “The most punctual airline in Latin America” for the seventh consecutive year, positioning it as the only airline worldwide to lead a region for so many years in a row, the company confirmed. The Cirium ranking measures airline scores according to the number of seats, flights and seat availability per kilometer, separating them into global and regional categories. Considering these elements, Copa Airlines, listed only in its region, Latin America, also obtained the highest index in all of America and worldwide (92.16%) among the 500 airlines evaluated by the firm.

“The consistency of Copa Airlines’ on-time performance makes them the longest running winner of a Cirium On-time Performance Award. It’s a tremendous achievement and I am delighted to commend the airline for setting the bar high, not only for other Airlines but for themselves, as they improved their performance by 3% between 2018 and 2019 alone,” said Jeremy Bowen, CEO at Cirium.

To reach these results, OAG analyzed more than 57.7 million flight records from more than 250 airlines, between January 1 and December 31, 2019. Copa Airlines obtained the second highest rate of punctuality in the industry, with 92.01%, marking an increase of 3% compared to the previous year.

Copa Airlines currently operates an average of 350 daily flights through the Hub of the Americas®, the hub that connects the most international flights in the region, located at the Tocumen International Airport in Panama City, and from where it connects 80 cities in 33 countries of North, Central and South America and the Caribbean.