Copa Club Rules

Important information about MAX9 fleet

Copa Club rules

In order to provide you with greater comfort and safety while at the club, we request your cooperation with the following policies:

The Copa Club reserves the right to admit and/or request any member to leave the room if his or her behavior or dress is inappropriate or inconsistent with a professional and exclusive atmosphere within the establishment.
Membership cards are non-transferable. The reception staff is authorized to retain any membership card presented by a person other than the original owner.
Minors must be accompanied by a responsible adult at all times. The Copa Club staff is not responsible for their supervision.
Food may not be brought into or taken out of the clubroom.
Smoking is not allowed inside the Copa Club facilities.
Each passenger is responsible for moderating their consumption of alcoholic beverages. If improper behavior is observed, it will be reported and the necessary measures will be taken in accordance with our security policies, and may result in the passenger not being allowed to board their flight.
In order to ensure a pleasant stay for all, passengers should use earphones or headsets to listen to music or videos on their personal electronic devices, and speak at a moderate volume when making telephone calls or conversing with others in the Copa Club.

Passengers entitled to use these services:

Passengers originating or connecting on flights of more than 4.5 hours.
Passengers originating in Panama and bound for flights of more than 4.5 hours.
Passengers Prefer Platinum and Prefer Presidential are entitled to use this service regardless of the length of their flight.

The showers may be used on an individual basis only.
Use of the showers is limited to 20 minutes per person.
No food or beverages of any kind may be brought into or consumed in the showers.
No cigarettes may be brought into or smoked in the showers.
Inappropriate behavior inside or outside of the showers will result in restrictions to use this service in the future.
Please report any damages in the reception so that they can be repaired immediately.
Copa Airlines is not responsible for personal items lost or forgotten in the showers. Users are responsible for their own belongings.
Copa Airlines is not responsible for potential accidents inside or outside of the shower area. Users are responsible for taking the appropriate precautions to avoid accidents.

Copa Airlines reserves the right to temporarily or permanently revoke the club entry rights of any passengers who consistently violate these rules.