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Important information about affected flights due to Stella Storm

March 13, 2017

In some cases where weather actions and other events out of reach of Copa Airlines, where regular operations might be affected, we can publish under our criteria, an Exception policy for weather, to accommodate passengers with restricted air tickets, so they can make changes in their flight itineraries before any potential interruption.

Event

Stella winter storm

Trips to/from:

New York (JFK)

Boston (BOS)

Washington (IAD)

Chicago (ORD)

Dates

Tickets issued until:
march 12, 2017

Original flight dates:
march 13 to march 15, 2017

Deadline to apply for the change:
march 17, 2017

The new itinerary must start no later than:
march 22, 2017
According with ticket validity.

Aditional Information

Affected passengers will have the option to make a change of date or flight without penalty.

The new trip must be taken not later than March 22, 2017. Every reschedule flight after this date,will apply the respective penalties for change.

Additional travel expenses must be covered by the passenger.

Changes for origin and/or destination are not permitted.

Non refundable tickets can not be refunded. Refund fee is exempt for refundable tickets.

 

In the Flight Status section you can verify, if your flight will depart on time, according with the original scheduling.