Important information about flights cancelled due volcanic ash in Guatemala

Important information about MAX9 fleet

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Important information about flights cancelled due volcanic ash in Guatemala

Panama, February 8th, 2015 – For update information about you flight(s), please visit Flight status. Penalties will be waived to the flights affected as follows:

Event	Travel to/from	Dates	Additional Information
Guatemala Airport closed due to volcanic ash	Guatemala-GUA	Original travel dates: February 7th and February 8th, 2015 Travel must be completed by February 15th, 2015. Based on ticket validity dates (up to one year from date issued).	Change fees and fare differences will be waived for rescheduled travel booked in the same class of service and to the original city pairs if the new travel is completed by February 15th, 2015. New travel must be completed by February 15th, 2015. After this date, respective penalty fees will apply. If travel is rescheduled in a different class of service or route from that of the original ticket, change fees and additional fare collection will apply.

Event

Travel to/from

Dates

Additional Information

Guatemala Airport closed due to volcanic ash

Guatemala-GUA

Original travel dates:

February 7th and February 8th, 2015

Travel must be completed by February 15th, 2015. Based on ticket validity dates (up to one year from date issued).

Change fees and fare differences will be waived for rescheduled travel booked in the same class of service and to the original city pairs if the new travel is completed by February 15th, 2015.

New travel must be completed by February 15th, 2015. After this date, respective penalty fees will apply. If travel is rescheduled in a different class of service or route from that of the original ticket, change fees and additional fare collection will apply.