-
{{bookingTab[language] ? bookingTab[language] : (bookingTab.label | translate)}}
{{bookingTab[language] ? bookingTab[language] : (bookingTab.label | translate)}}
{{'insurancequote.validation.notenoughtpassengers'| translate}}
{{'insurancequote.validation.toomanypassengers'| translate}}
{{'askana.askus' | t}}
{{'portal.normal.title' | translate}}
Amcham recognizes Copa Airlines for “best practices in CSR” thanks to Copa’s employee assistance program
-
Copa Airlines was honored by the American Chamber of Commerce and Industry of Panama (AMCHAM) for best practices in the “Transformer” category at the Sustainable Leadership Awards
-
Copa’s Employee Assistance Program (EAP) covers the airline’s more than 9,000 employees in 33 countries
-
The EAP’s initiatives are based on the key priorities of wellness, emotional and family support, emergency assistance, and financial management, contributing to three of the Sustainable Development Goals
Panama City, August 27, 2019
Copa Airlines developed its Employee Assistance Program (EAP) to ensure the overall well-being of employees who are facing emergencies or crises, and the program was recently honored with the Best Practices in Corporate Social Responsibility Award in the “Transformer” category at the Sustainable Leadership Awards, given out by the American Chamber of Commerce and Industry of Panama (AMCHAM).
Copa’s EAP was established in 2016 in order to provide a structure for existing support programs, establish clear channels, and ensure that the needs of employees facing emergencies or crises are met in a timely and consistent manner. The EAP helps employees affected by catastrophes, illnesses, natural disasters, losses, and socioeconomic problems, with tools that include prevention, guidance, protection, and support. The EAP is available in the 33 countries where Copa operates, covering the airline’s more than 9,000 employees.
“The EAP is part of an overall well-being program,” said Laura Plata, Copa Airlines’ Director of Corporate Well-Being and Corporate Social Responsibility. “It enables Copa’s leaders, together with the human resources team, to help meet the needs of our employees, especially those who are facing illnesses, emergencies, crises, or urgent personal or family problems.”
Plata added, “At Copa, we genuinely care about the well-being of our employees and their families. When employees are experiencing an urgent problem or a difficult situation, it’s important for us to be there for them and give them the support they need. We want them to know that the company and its leaders are with them as they cope with that situation.”
Each year, more than 1,000 employees benefit from the various services provided by Copa’s EAP, including the healthcare and physical rehabilitation services offered by four on-site clinics, which serve more than 700 employees every month. Employees and their families can also receive emotional support when they are experiencing a crisis or in mourning; financial support and donations of basic necessities during emergencies, illnesses, crises, or natural disasters; help managing their finances; and information about personal growth and family well-being.
The EAP’s initiatives are based on four key priorities: wellness, emotional and family support, emergency assistance, and financial management. Together, these priorities are intended to provide a framework for a comprehensive support program. They are also aligned with several of the Sustainable Development Goals (SDGs), such as “Ending Poverty,” with plans, counseling, and support for employees facing personal emergencies; “Good Health,” with increased access to healthcare services, including preventive care; and “Sustainable Cities and Communities,” with assistance to limit the vulnerability of employees affected by catastrophes.
Copa Airlines has established partnerships with more than ten organizations with expertise in the EAP’s various key priorities. These organizations include Santo Tomás Hospital, the Cancer Hospital, the Social Security Fund, the Vision Foundation, the Friends of Children with Cancer and Leukemia Foundation, FundaCáncer, Fundayuda, the Red Cross, the Foundation for the Well-Being and Dignity of Individuals Affected by HIV-AIDS, Alcoholics Anonymous, the Piero Rafael Foundation, and the Morgan Foundation.
This marks the second year in a row that Copa Airlines has been recognized at the Sustainable Leadership Awards. In 2018, Copa received an honorable mention for the development and impact of the Aeronautical Technicians Academy. As part of its corporate social responsibility strategy, Copa Airlines is deeply committed to the overall well-being of its employees, the advancement of the communities it serves, and the protection of the environment, and Copa regards these issues as essential to its successful and sustainable business development.
- Links
- News
