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Sales Offices
Important information
Due to the current situation related to COVID-19, the face-to-face hours of our ticket sales offices may vary according to the local sanitary restrictions of each country. We appreciate your understanding.
Show sales offices in:
| Country | City | Address | Hours |
|---|---|---|---|
| Argentina | Buenos Aires | Emma de la Barra 353, 7th floor, East Puerto Madero | Monday - Friday: 9:00 a.m. - 4:30 p.m. |
| To visit our ticket office, you will need to request an appointment in advance through the email turnosbue@copaair.com | |||
| Argentina | Cordoba | Av. Velez Sarsfield 478 | Monday - Friday: 9:00 a.m. - 5:00 p.m. |
| *En las oficinas de ventas y aeropuertos en Argentina, solo se podrá aceptar efectivo si su valor no supera los 10,000 pesos en moneda local de Argentina o su equivalente en dólares. Si el monto a cancelar sobrepasa los 10,000 pesos argentinos o su equivalente en dólares deberá cancelar su compra con tarjetas de crédito o débito, depósito bancario o transferencia bancaria. | |||
| Aruba | Oranjestad | Aeropuerto Reina Beatrix (Sección de vuelos internacionales) | For assistance before to your trip, contact our Reservation Center |
| Bahamas | Nassau | Aeropuerto Internacional Lynden Pindling, Terminal A | For assistance before to your trip, contact our Reservation Center |
| Bolivia | Santa Cruz de la Sierra | Calle Sucre, Edificio La Pascana, planta baja | Monday - Friday: 8:30 a.m. - 1:30 p.m. Saturday: 9:00 a.m. - 12:30 p.m. |
Due to the contingency for COVID-19, our sales office located in the City of Santa Cruz, Bolivia will be providing face-to-face attention only for the purchase of new tickets and payments in general. If you want assistance in general (information, changes, rearrangements, others) you can contact us at the email: ventasbolivia@copaair.com (Email valid only for customer assistance in Bolivia). | |||
| Brazil | Sao Paulo | Av. Paulista 1337 – 4º, piso ZIP 01311-200 | Monday - Friday: 9:00 a.m. - 6:00 p.m. |
| Canada | Montreal | Aeropuerto Internacional de Montreal Pierre Elliott Trudeau (975 Boul - Romeo Vachon Nord, Local 429 | For assistance before to your trip, contact our Reservation Center |
| Canada | Toronto | Aeropuerto Internacional Pearson,Terminal 1. Oficina GA2202 Únicamente se aceptan dólares Canadienses y tarjetas Visa, Mastercard y American Express. | Temporary Closure |
| Chile | Santiago de Chile | Av. El Golf 99, oficina 101ª Las Condes | Temporary Closure |
| Colombia | Bogota | Cra. 103 #25 F 12 | Monday - Friday: 8:00 a.m. - 5:00 p.m. Saturday: 9:00 a.m. - 12:00 p.m. |
| *Due to the entry restriction that remains exclusively for travelers and collaborators at El Dorado Airport, we are attending temporarily at the following address: Cra. 103 #25 F 12. | |||
| Colombia | Cali | Centro Comercial La 14, Paso Ancho | Monday - Friday: 8:00 a.m. - 5:00 p.m. Saturday: 9:00 a.m. - 12:00 p.m. |
| Colombia | Medellin | Centro Comercial Almacentro Cra. 43A #34 - 95, oficina 099 | Monday - Friday: 8:00 a.m. - 4:00 p.m. Saturday: 9:00 a.m. - 12:00 p.m. |
| Costa Rica | Libera | Aeropuerto Daniel Oduber | Temporary Closure |
| Costa Rica | San Jose | Edif. Torre Mercedes, 1er piso, Paseo Colón | Monday - Friday: 8:00 a.m. - 5:00 p.m. |
| Cuba | Havana | Centro de Negocios Miramar, Planta baja, edif. Barcelona, 5ta Avenida - entre 76 y 78, Playa | Monday - Friday: 8:30 a.m. - 5:00 p.m. |
| Cuba | Havana | Hotel Trip Habana Libre, esq. 23 y M, Vedado | Monday - Friday: 8:30 a.m. - 5:00 p.m. |
| Cuba | Holguin | Carretera Central #11, e/ Martí y Holguín, Centro de Negocios Holguín | Monday - Friday: 8:30 a.m. - 5:00 p.m. |
| Cuba | Santa Clara | Calle Colón #2, Esquina Parque Vidal | Monday - Friday: 8:30 a.m. - 5:00 p.m. |
| Curazao | Willemstad | Curaçao Aeropuerto Internacional | For assistance before to your trip, contact our Reservation Center |
| Ecuador | Cuenca | Miguel Cordero y Av. Paucarbamba, Edif. Work Center, planta baja, ofic. N 09 | Monday - Friday: 9:00 a.m. - 6:00 p.m. |
| Ecuador | Guayaquil | Nueve de Octubre 100 y Malecón Simón Bolívar, piso 25 | Monday - Friday: 10:00 a.m. - 3:45 p.m. |
| Ecuador | Guayaquil | Village Plaza Mall, km 1.5, vía Samborondon, planta alta. | Monday - Saturday: 10:00 a.m. - 8:45 p.m. Sunday: 10:00 a.m. - 7:45 p.m. |
| Ecuador | Quito | Av. República del Salvador N34-211 y Moscú. Edificio Faraón. planta baja | Monday - Friday: 9:00 a.m. - 6:00 p.m. |
| Ecuador | Quito | Mall El Jardín, Av. República 6-114 y Amazonas | Monday - Saturday: 10:00 a.m. - 8:30 p.m. Sunday : 10:00 a.m. - 7:30 p.m. |
| El Salvador | San Salvador | Edificio World Trade Center, 1er. Level piso, oficina 107, Colonia Escalon, entre Calle El Mirador y 89, Av. Norte | Temporary Closure |
| United States | Boston | Aeropuerto Internacional Logan - Terminal E | For assistance before to your trip, contact our Reservation Center |
| United States | Chicago | Aeropuerto Internacional de Chicago O'Hare, Terminal 5, 10000 Bessie Coleman Drive, Chicago IL 60618 | Temporary Closure |
| United States | Fort Lauderdale | Aeropuerto Internacional Fort Lauderdale – Hollywood | For assistance before to your trip, contact our Reservation Center |
| United States | Las Vegas | Aeropuerto Internacional McCarran, Terminal 3, 5757 Wayne Newton Blvd, Las Vegas,NV 89119 | Temporary Closure |
| United States | Los Angeles | Aeropuerto Internacional de Los Angeles,Terminal 3, nivel de salida, 300 World Way, Local 300, Los Ángeles, CA 90045 | Temporary Closure |
| Estados Unidos | Miami | Miami International Airport, Concourse J, second floor | Temporary Closure |
| United States | New Orleans | Aeropuerto Internacional Louis Armstrong - Concourse C | For assistance before to your trip, contact our Reservation Center |
| United States | New York | Aeropuerto Internacional John F. Kennedy, Terminal 4 - Concourse A | Temporary Closure |
| United States | Orlando | Aeropuerto Internacional de Orlando, Terminal A 9303, Jeff Fuqua Blvd, Orlando, FL 32827 | Temporary Closure |
| United States | San Francisco | Aeropuerto Internacional de San Francisco - Pasillo #5 | For assistance before to your trip, contact our Reservation Center |
| United States | Tampa | Tampa International Airport, 4100 George J Bean Parkway Ste 1306, Tampa, FL 33607. Copa counters are in the second level floor, blue side. | Temporary Closure |
| United States | Washington DC | Aeropuerto Internacional Washington-Dulles, 1 Saarinen Circle Dulles Va , Terminal principal, PuertaN° 2, salida de vuelos, Terminal A, puerta 19 | Temporary Closure |
| Guatemala | Guatemala City | 5ta Ave. 5-55, zona 14, Edificio Euro Plaza, Torre 3, Planta Baja, Oficina 102 | Monday - Friday: 8:00 a.m. - 5:00 p.m. |
| *Due to the high volume of clients that we are attending in our office in Guatemala, we remind you that the service is in order of the assigned number. We appreciate your understanding. | |||
| Guyana | Georgetown | Calle Camp #212, Cummingsburg Norte, Georgetown, Guyana | Monday - Friday: 8:30 a.m. - 5:00 p.m |
| Haiti | Puerto Príncipe | 29, Av. Charles Sumner | Monday - Friday: 8:30 a.m. - 3:30 p.m. |
| Jamaica | Montego Bay | Aeropuerto Internacional Sangster, Montego Bay, Jamaica W.I. | For assistance before to your trip, contact our Reservation Center |
| Mexico | Mexico City | Berna Numero 06 Planta Baja, Colonia Juarez Mexico Delegacion Cuauhtemoc CP 06600 DF, al frente del Monumento del Ángel de la Independencia | Monday - Friday: 9:00 a.m. - 5:45 p.m. |
Due to the contingency for COVID-19, our sales office located in Mexico City is providing face-to-face attention only for the purchase of new tickets. The forms of payment that are accepted are: Bank transfer (Mexican MXN), credit and / or debit cards. If you want assistance in general (information, changes, readjustments, others) you can contact us at the email: boletosmex@copaair.com. Email valid only for customer assistance in the Mexican Republic. | |||
| Panama | Panama City | Edificio PH Plaza 2000, Calle 50, a un costado del Hotel Riu; frente al St. Georges Bank | Monday - Friday: 8:00 a.m. - 6:00 p.m. |
| Panama | Panama City | Complejo Business Park, Torre Norte, Planta Baja; Costa del Este | Monday - Friday: 8:00 a.m. - 6:00 p.m. |
| Panama | Panama City | Centro Comercial Altaplaza Mall, piso 2, área de cines | Monday - Friday: 11:00 a.m. - 7:00 p.m. |
| Panama | Panama City | Centro Comercial Multiplaza, Plaza del Mar, Primer piso | Monday - Friday: 10:00 a.m. - 7:00 p.m. |
| Panama | Panama City | Centro Comercial Albrook Mall, Pasillo del Koala | Monday - Friday: 10:00 a.m. - 7:00 p.m. |
| Panama | David | Av. Domingo Díaz, Edificio Garrido, planta baja, oficina #1 | Monday - Friday: 8:00 a.m. - 5:00 p.m. Saturday: 8:00 a.m. - 12:00 p.m. |
| Panama | Zona Libre de Colón | Calle 14, Av. Rusbell y Santa Isabel | Temporary Closure |
| Paraguay | Asunción | Av. Boggiani, Esq. Cap. Nudelman, Edificio Boggianim Planta Baja | Monday - Friday: 8:00 a.m. - 6:00 p.m. |
| Peru | Lima | Calle Los Halcones 105 San Isidro, Cruce de Canaval y Moreyra con República de Panamá | Temporary Closure |
| Dominican Republic | Punta Cana | Aeropuerto Internacional Punta Cana | For assistance before to your trip, contact our Reservation Center |
| Dominican Republic | Santiago de los Caballeros | Aeropuerto Internacional del Cibao | Temporary Closure |
| Dominican Republic | Santo Domingo | Ave. Abraham Lincoln esq. Jacinto Mañon Torre Ejecutiva Sonora, Oficina 101-A, 1er piso | Monday - Friday: 8:00 a.m. - 6:00 p.m. |
| St. Maarten | Philipsburg | Aeropuerto Internacional Princesa Juliana | For assistance before to your trip, contact our Reservation Center |
| Trinidad and Tobago | Port-of-Spain | Piarco International Airport | For assistance before to your trip, contact our Reservation Center |
| Uruguay | Montevideo | Luis Alberto de Herrera 1248, oficina 43, Torre 3 (entrada por 26 de Marzo), World Trade Center | Monday - Friday: 9:00 a.m. - 5:30 p.m. |
| Venezuela | Caracas | Av. Francisco de Miranda, Centro Lido, Torre E, piso 6, ofic. 63-E | Monday - Friday: 8:00 a.m. - 3:00 p.m. |
Show sales offices in: