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Tours and Activities

Copa Airlines in partnership with Travelling Connect | DealBroker now offers you the possibility to book all kinds of tours & activities from Latin America and The United States! 

Next time when traveling to Cancun, book a tour and discover the Chichen Itza or Ik Kil Cenote. Or if you are going to Santiago, Chile, book a 2-Day City Sightseeing and Concha y Toro Winery Tour

Book here!

Frequently asked questions

1. When do I receive confirmation of my booking?

The confirmation process depends upon the booking conditions. These are explained in the Additional Information field, located on the tour & activity information page. Most tours are confirmed at time of booking; however others will be advised to you within 12-48 hours. If confirmation or otherwise is not received within 48 hours, please contact DealBroker Customer Service for further assistance.

2. How can I access my voucher link?

If you cannot access your voucher from the link provided, firstly copy and paste the link into a fresh browser page and try again or forward the email containing the voucher link to another email address, where you may be able to access the link successfully through another browser. If either of these options still does not provide access to your voucher, please contact the DealBroker Customer Service with your booking details and we will send you a copy of your voucher.

3. I am leaving for my trip soon and I will not have access to my emails. How do I receive confirmation and my voucher?

Please contact the DealBroker Customer Service and advise your Booking Reference number and the name, phone and email of the hotel/place you will be staying at. We will advise by phone or email if your booking is confirmed and if so, send your confirmation voucher. Please note this option is only available for confirmations close to departure date.

4. I need directions to the departure / ticket exchange point.

The meeting point for the beginning of every travel service can be found on the tour & activity information page. If you need directions to this point, please contact the travel service provider 24-48 hours prior to your confirmed departure date on the numbers listed under the heading Important Information on your voucher.

5. What are the cancellation rules for these bookings?

This information can be found in either the terms and conditions field on the tour & activity information page, or at the bottom of most pages.

6. Can I book this when I get to the destination?

DealBroker products can only be booked online. It is recommended you pre book your travel service to avoid disappointment, as many of our tours and products are popular, and can be sold out early. If you wish to wait and book at the destination, you will need to contact a local travel service provider once at that destination.

7. Is there a contact number at the destination for me to call?

Yes. Once you have a confirmed booking, all the details of your travel service provider are located on your voucher under the heading Important Information.

8. I will not arrive in time to confirm 24 hours in advance, what do I do?

Reconfirming 24 hours in advance is mandatory with some travel products and recommended for others. Please refer to the instructions on your voucher for details. If you will not be arriving at your destination in time to reconfirm within 24 hours, please reconfirm with the tour operator prior to this time as departure times and locations may vary slightly. It is highly recommended you receive this up to date confirmation directly from the tour operator prior to departure. All relevant details and contact numbers can be found on your voucher under the heading Important Information.

For all other concerns, we have a more extensive FAQ section where you can find more information.