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Transfers

Book your transportation services with our strategic partner Cartrawler, which offers transfer services to and from the airport, so you don’t have to worry about it, while allowing you to enjoy the most out of each of our destinations.

Book here!

Frequently asked questions

1. How long in advance should I make my reservation?

Reservations for transfer’s services need to be made at least 24 hrs. in advance in order to ensure confirmation from the supplier.

2. What type of services offer?

Private pre-booked transfer’s services is offered with the following equipment:  

  • Luxury & Premium: Chauffeur service, with strict requirements on cars and driver appearance.
  • Business: Private hire car or limo or better than average taxi without signage. 
  • Standard: Taxi or minicab, represents the typical product used for basic rides in the local market. 
  • Shared Shuttle: Shared transfer that offers door to door service where several customers are collected in the same car that makes stops along the way.
  • Bus: Services run on fixed route and stops between airports and city; either predetermined schedule. 
  • Train: Airport express train services that run between airport and the city.

3. How I can see the details of my transfer provider?

CarTrawler display the name and phone number of the transfer provider on the confirmation email and voucher – this enables to you to call the provider if there are any issues regarding the pickup location, arrival time, etc.

4. If I want to cancel or modify my reservation, where can I do it?

For matters such as amending or cancelling bookings, you can access to CarTrawler online portal through the Manage My Booking section.
This allows bookings to be cancelled and amended in a simple and straightforward manner.

5. Where are the Transfers Services offered? 

The service is offered in the following cities:

  • Argentina
    • Buenos Aires
    • Cordoba
  • Canada
    • Montreal
    • Toronto
  • Costa Rica
    • San Jose
    • Liberia
  • Dominican Republic
    • Punta Cana
    • Santo Domingo
  • Mexico
    • Cancun
    • Guadalajara
    • Mexico DF
    • Monterrey
  • Oranjestad, Aruba
  • Panama City. Panama
  • Port of Spain, Trinidad & Tobago
  • Santiago, Chile
  • USA
    • Boston
    • Chicago
    • Fort Lauderdale
    • Las Vegas
    • Los Angeles
    • Miami
    • New Orleans
    • New York
    • Orlando
    • San Francisco
    • Tampa
    • Washington DC
  • Willemstad, Curacao
 

 

For all other concerns we have a comprehensive FAQ section which you can access via the voucher which should address any other queries you may have.